Frequently asked questions
How often do you clean the windows?
We provide a local reliable window cleaning service every 4 or 8 weeks with options available.
How do you clean windows without ladders?
A low-pressure pump propels the pure water inside a high-reach pole to the soft brush head. We therefore operate from the ground with no ladders and no chemicals needed!
But then aren’t the windows left wet?
Once again, this is not just any water. It has been through a 5 stage filtration process resulting in 100% Pure H2O – meaning no mineral deposits are left to leave marks on your windows; the pure water itself does not leave streaks. It then evaporates resulting in a beautiful, even finish.
Do you clean in all weathers?
Within reason, yes! If there is unusually bad weather (e.g. torrential rain or snow) we will likely be a little late for your visit. Apart from this, we clean in most weather conditions, including light rain. Please be assured this will not in any way effect the final cleaning result since we are using the purified water method.
Do I have to sign a contract?
There is no contract to sign; the service is for as long as you want it.
Do I need to be in when you call?
No. You do not need to be in for us to clean your windows. Upon cleaning your house we will leave a paper bill along with an envelope addressed to us and details of how to pay, thus notifying you of our work that day. Simple and hassle free.
How do I pay?
If you are at home when the clean is done: Cash on the day or Cheque on the day
If you are not at home: Cheque (within 7 days of clean) via post or PayPal (Credit/Debit card can also be used if you do not have a PayPal account)
(In these cases, simply place a stamp on the addressed envelope we leave for you, or if paying by PayPal, please add £1 to amount due to cover handling fees)
If you have any further questions, please feel free to call on 07961 872 151